Executive Housekeeper

This course will prepare you for a career as a head/executive housekeeper or provide household managers with a deeper understanding of the housekeeping department. You will be taught how to work at the highest level of housekeeping and challenged to refine your skills in housekeeping, product use, organization, laundry, entertaining and handling events at a home.

You will learn the management skills necessary to serve as a supervisor of other staff members and learn how to properly train and organize a team of housekeepers.

6 Months / 60 Course Hrs

Open Enrollment

Offered in partnership with your preferred school

Franklin University

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Learning method

Instructor-led

$895

Self-paced. Study on your own schedule

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Details + Objectives

Course code: GES614

What you will learn

The role of an Executive Housekeeper
Communication & Administrative Skills
Detailed level of housekeeping training
Advanced laundry skills and techniques
Advanced organizational skills
Advanced skills for entertaining guests
Household maintenance schedules
Staff management

How you will benefit

Obtain a certificate of training
Improve necessary skills to work at the highest level of housekeeping necessary to be considered a head or executive housekeeper
Opportunity to increase wages associated with this higher skillset
Better prepared for a career in private service and gain higher confidence levels when interviewing for positions in this field by illustrating a broader skillset

How the course is taught

Self-paced, online course
6 Months to complete
Open enrollment, begin anytime
60 course hours

Outline

Introduction
1. Nature of Becoming an Executive Housekeeper
Housekeeping Maintenance
1. Professional Cleaning-Rooms
2. Professional Cleaning-Objects, Areas, & Surfaces
Laundry
1. Laundry & Linens
2. Dry Cleaning
3. Closet Management
Cleaning Products & Tools
1. Essentials for Cleaning
Organization
1. Fundamentals
Schedules
1. Creating Housekeeping Schedules
Entertaining
1. Tableware
2. Table Setting & Service
3. Event Planning & Support
Staff Management
1. Executive Housekeeper Staff Managing Skills

Instructors & Support

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

Requirements

Prerequisites:

There are no prerequisites to take this course.

Requirements:

Hardware Requirements:

This course can be taken on either a PC or Mac.

Software Requirements:

PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online:

"The Professional Housekeeper" by Marta Perrone

FAQ

No.

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successful completion of the course, you will be awarded a Certificate of Completion.

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

Executive Housekeeper

Franklin University